The Zaza Technologies Blog

Insights, best practices, and the latest thinking on AI tools for education and professional communication.

Professional looking overwhelmed at computer screen showing multiple confusing AI interface elements
cognitive-load

The Hidden Cost of Bad AI: Cognitive Load

How poorly designed AI tools increase mental effort instead of reducing it, and what good AI design looks like

Dr. Greg Blackburn

Dr. Greg Blackburn

January 13, 2025

5 min read