Frequently Asked Questions

Zaza Technologies is the company behind the Zaza app ecosystem. We build AI powered tools that help teachers reduce admin work, save time, and focus on what matters. Our current products include Zaza Teach for lesson planning and Zaza Draft for professional writing.

Zaza Technologies was founded by Dr. Greg Blackburn who serves as CEO. Dr. Greg Blackburn holds a PhD in Professional Education, an MBA from the University of Queensland, and a First Class Honours degree in Business Information Systems. He has more than 20 years of experience across learning and development and technology. Zaza exists to give educators and professionals AI tools they can trust.

Zaza apps are designed around specific workflows. For teachers this includes lesson planning, feedback, and parent communication. Each product is purpose built and tested with real users.

Our teacher-focused suite includes Zaza Teach for lesson planning and Zaza Draft for professional writing and communication. Additional apps are in development.

Most apps follow a start free model with affordable monthly or annual plans. See the pricing page on each product site for details.

Yes. We offer volume licensing, centralised billing, onboarding, and priority support for schools and organisations. Contact us to discuss your requirements.

Yes. We comply with GDPR, use encryption in transit and at rest where supported by the platform, and follow the principle of data minimisation. We never sell personal data. See our Privacy Policy for details.

By default we do not use customer content to train foundation models. We may use aggregated and anonymised usage analytics to improve product quality. Each product privacy policy explains the data flows and options. Enterprise customers can request stricter data handling.

You can find our Privacy Policy, Terms of Service, and cookie information in the site footer. The German versions are available on the German site.

We use essential cookies for security and session management. We also use analytics cookies to understand usage. You can control non essential cookies through the cookie banner and your browser settings. See the Cookie section in our Privacy Policy.

Email capture uses GDPR compliant consent with double opt in. Every email includes a one click unsubscribe link. You can also contact support to remove your details.

Submit a request via our contact form or email support. We will verify your identity and process the request according to GDPR timeframes.

We use reputable cloud providers and data may be stored in the EU or other regions depending on the service. For institutional customers we can discuss regional data residency options when available.

The website and key apps are available in English and German. More languages are planned.

You can reach support via the Support page, in app help, or email. We provide quick start guides and short tutorials.

If you experience an issue we cannot resolve within a reasonable time, contact support. We will work with you on a fair outcome which may include a refund according to your store or direct billing terms.

We are building connectors that make sense for teachers and institutions. Contact us if you have a specific integration requirement.

We are focused on planning, feedback, and communication tools that save teachers hours each week. Additional solutions for education teams are being refreshed and will be announced on our blog and social channels.